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We love customer relationships that become true partnerships between your team and our sales representatives.
Core Values… a trendy term these days. But if you stop to think about it, when a company lists it’s “core values”, it is attesting to an underlying philosophy, a unique culture, that when taken to its fullest expression guides the corporate behavior.
As we share our core values with you on this page, we want you to know that these items are NOT just trendy words selected to attract you to us. Rather, they are the expressed articulation of the very things that make our company, well, OUR company! These values are not recent, not selected for some purpose, rather they are recognized as that something special which has long been a part of Hascall Steel Company and has been promoted at all levels of our organization.
We begin with the Core Value of Teamwork. Yes, there are leaders amongst us, but a leader leads a team. Inside our walls we recognize that we produce more in TEAM, make better decisions in TEAM, and are safer doing work as a TEAM. We value the TEAM APPROACH to quality decisions, safety management (acting as our brother’s keeper) and productivity gains. We continually challenge each employee to know their role on our team and to be sure they are a contributing.
And this value also carries over into our supplier and customer relationships. Our BEST work is done when we all view the steel supplier/manufacturing partner as TEAM. No hidden agenda, no selfishness, rather mutual collaboration for mutual gain.
We also value Responsiveness. Now this may not be a common core value for many companies, but for Hascall Steel, it has been one of the qualities that sets us apart. We define responsiveness as being “Present and Available” both as a company to our customer, and internally as peers and coworkers. For us responsiveness also has a quality of caring for the outcome, following through preemptively , acting quickly, keeping all parties informed, and working within an organized system. Actually, it was our customers that made us aware that we were “responsive”! So deep was this value imbedded in our culture we didn’t even recognize is as being unique, but it IS!
We also value the Dignity and Respect of work. All the pieces and parts of the organization have value, and there is no job too small, too insignificant to not be appreciated for its contribution to the whole. Our employees come from many backgrounds and all share in the mutual respect that flows. And the same guideposts reign true with our interactions with our suppliers and customers… Mutual Respect and dignified conversations and agreements are an intrinsic part of our company.
Finally, we value a culture of Expertise. This means that longevity, depth of knowledge, special skills, seasoned insights, and demonstrated accomplishment all are hallmarks of the company.
We actively mentor our “up and coming” team members, pairing them with seasoned professionals to transfer service center knowledge from generation to generation. Frequent competency reviews lead us to spotlight areas of focus so that more of our team members and associates can confidently call themselves experts and deliver expert level solutions to our customers.
Core Values matter. Core Values shape and guide an organization both internally and in it’s external relationships. We trust that YOU find value in the things that make our company unique, and a worthy partner for you.
We love customer relationships that become true partnerships between your team and our sales representatives.
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