Core Values

Core Values…    a trendy term these days.   But if you stop to think about it, when a company lists it’s “core values”, it is attesting to an underlying philosophy, a unique culture, that when taken to its fullest expression guides the corporate behavior.

As we share our core values with you on this page, we want you to know that these items are NOT just trendy words selected to attract you to us.  Rather, they are the expressed articulation of the very things that make our company, well, OUR company!    These values are not recent, not selected for some purpose, rather they are recognized as that something special which has long been a part of Hascall Steel Company and has been promoted at all levels of our organization.

We begin with the Core Value of Teamwork.   Yes, there are leaders amongst us, but a leader leads a team.  Inside our walls we recognize that we produce more in TEAM, make better decisions in TEAM, and are safer doing work as a TEAM.      We value the TEAM APPROACH to quality decisions, safety management (acting as our brother’s keeper) and productivity gains.   We continually challenge each employee to know their role on our team and to be sure they are a contributing.

And this value also carries over into our supplier and customer relationships.    Our BEST work is done when we all view the steel supplier/manufacturing partner as TEAM.   No hidden agenda, no selfishness, rather mutual collaboration for mutual gain.

We also value Responsiveness.   Now this may not be a common core value for many companies, but for Hascall Steel, it has been one of the qualities that sets us apart.   We define responsiveness as being “Present and Available” both as a company to our customer, and internally as peers and coworkers.  For us responsiveness also has a quality of caring for the outcome, following through preemptively , acting quickly, keeping all parties informed, and working within an organized system.   Actually, it was our customers that made us aware that we were “responsive”!  So deep was this value imbedded in our culture we didn’t even recognize is as being unique, but it IS!

We also value the Dignity and Respect of work.  All the pieces and parts of the organization have value, and there is no job too small, too insignificant to not be appreciated for its contribution to the whole.  Our employees come from many backgrounds and all share in the mutual respect that flows.   And the same guideposts reign true with our interactions with our suppliers and customers…  Mutual Respect and dignified conversations and agreements are an intrinsic part of our company.

Finally, we value a culture of Expertise.   This means that longevity, depth of knowledge, special skills, seasoned insights, and demonstrated accomplishment all are hallmarks of the company. 

We actively mentor our “up and coming” team members, pairing them with seasoned professionals to transfer service center knowledge from generation to generation.   Frequent competency reviews lead us to spotlight areas of focus so that more of our team members and associates can confidently call themselves experts and deliver expert level solutions to our customers.

Core Values matter.   Core Values shape and guide an organization both internally and in it’s external relationships.   We trust that YOU find value in the things that make our company unique, and a worthy partner for you.

  • “The material you sent us was the best we have ever run. We will be buying from you again”
    Production Supervisor at a Holland based metal stamper
  • “Paperwork was in order and passed our receiving process.”
    Quality Manager From a Grand Rapids Laser Cutting Company
  • “Hascall Steel's team asked me highly relevant questions to identify my true needs”
    Purchaser - Tennessee Stamper
  • “I appreciate Hascall Steel for knowing the market and planning ahead”
    Program Buyer - Detroit Manufacturer
  • “Hascall Steel's team reached out to check proactively if I needed my standard order. I appreciate them looking out for me”
    Shop Supervisor at a West Michigan Fabrication Company


We love customer relationships that become true partnerships between your team and our sales representatives.

Request a Quote

At Hascall Steel we understand that part of being an expert is being able to tailor steel to your needs. With that in mind there are some key areas that will help us fulfill your steel order in a way that is best suited to your company’s capacities. By working with our sales team, we can adjust several aspects of your order to make things easier for your team members. Next are some areas to keep in mind that can improve efficiency and quality.


Often customers place an order with the following basic information: Quantity/Gauge/Width/Length/Steel Type…

However there are quite a few QUALIFIERS that will help us all get the best value from the informational exchange.


When discussing material with our Sales Team, be sure to include tolerances for your gauge, width, and length (if applicable). In some cases, Hascall can meet tolerances as low as +/-.001 on gauge, +/-.003 on width, and +/-.015 on length. Specifications – Many steel specifications come with sub categories that can alter chemistries and mechanical boundaries. Be sure to have the full specification when ordering or talk with your sales representative to discuss options.


Proper packaging can help reduce unloading and production time. ID – We offer ID sizes in 16”, 20”, and 24” OD – We are able to provide OD sizes up to 72” Skidding – Standard or custom skidding available, just let us know how you would like your material skidded to best meet your equipment needs.
Paper – Protective paper is standard on all orders but can be applied with standard or full wrapping both with and without Hascall Logos. Max Coil and Skid Weight – Coils can be adjusted to meet your max lift and coil capacities.
Offloading – Material can be shipped skidded or standing and set for Forklift on the side or the rear of the bed. Material can also be shipped ready for sheet lifter or overhead crane offload.


Steel is only good if it gets there when you need it. At Hascall we have an experienced Logistics team that will ensure that your steel arrives on time in the way that best suits your needs. Whether you would like delivery via our in-house Steel Man Transportation service or if you would like to pick up your material personally, our team can set up appointments that meet your schedule. Our Logistics team can also arrange a 3rd party carrier if needed. Delivery dates, times, and address should be discussed with your Sales Representative prior to ordering.


And lastly, we know each customer is unique. There may be special requests that we would love to accommodate. These may range from a sample of the steel attached to the packaging, to increased tag requirements and frequencies. We are happy to work with you in order to be your trusted choice in slit steel coil and blanks.